Thanks for
Donating IN 2009!
DONATE TO YOUR
TRUSTED FRIEND!
The Dispatcher schedules the trucks to pick up donations.
Beneficiaries take your donations off the trucks.
A part of Work Therapy is to hang & tag your donations.
A Beneficiary also checks the electronic donations before they go to the stores to be sold.
Beneficiaries also help sell your donations in the stores. This supports the 6-month program.
The Salvation Army Adult Rehabilitation Center for men with drug & alcohol addictions.
Thank you for your donations, they're tax deductible.
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FAMILY THRIFT STORES & DONATIONS
To many people, The Salvation Army is the place where they donate used clothing and household items. It's a great way to recycle goods that can be used by someone in need. But a few people realize that these donated items are as important to the men who pick them up as they are to those who receive them. The main support for the Adult Rehabilitation Centers come from the sale of items at the Salvation Army Family Family Stores.
The Red Shield trucks operated by each Adult Rehabilitation Center, collect usable and repairable items of all types. The Centers also process and sell recyclable materials. |
www.myspace.com/salarmyarc
Look for the adventures of The Salvation Army Truck on My Space.
Real Hope for Real Lives
INFORMATION WE NEED:
WHEN YOU CALL FOR A PICKUP THE OPERATOR IS READY TO ENTER YOUR INFORMATION INTO OUR SYSTEM. YOUR TELEPHONE NUMBER BECOMES THE SYSTEM'S WAY OF KEEPING TRACK OF WHAT YOU HAVE DONATED. IT ALSO PROVIDES A READY WAY TO ACCESS INFORMATION THAT WILL BE NEEDED LATER. YOUR TELEPHONE NUMBER IS ONLY USED FOR THIS PURPOSE. IT IS NEVER SHARED WITH ANY OUTSIDE COMPANY OR USED FOR SOLICITING IN ANY MANNER.
DURING CERTAIN PEAK PERIODS OUR OPERATORS CANNOT KEEP UP. MONDAYS ARE GENERALLY OUR BUSIEST DAY. IF YOU CANNOT GET THROUGH, PLEASE BEAR WITH US AND TRY AGAIN. WE WILL DO OUR BEST TO ACCOMMODATE YOU.
SCHEDULING YOUR PICKUP:
THE OPERATOR WILL TELL YOU THE NEXT AVAILABLE DATES OPEN FOR YOUR PICKUP. PICKUPS IN SOME AREAS ARE SCHEDULED LESS FREQUENTLY THAN OTHERS BECAUSE OF THE DEMAND ON OUR FLEET OF 5 TRUCKS, WHICH SERVE THE ENTIRE NASHVILLE AREA.
WHEN A DATE IS SETTLED, A LIST OF ITEMS YOU WISH TO DONATE WILL BE ENTERED INTO OUR COMPUTER. ON THE DATE OF YOUR PICKUP THIS PRINTED LIST IS GIVEN TO OUR DRIVER, WHO THEN PLANS AN EFFECTIVE ROUTE IN HIS PARTICULAR AREA. THE DRIVER IS USUALLY ASSIGNED 15 - 20 TICKETS PER DAY. THE PRINTED LIST OF YOUR ORIGINALLY SCHEDULED DONATIONS WILL BE GIVEN TO YOU. IT BECOMES YOUR RECEIPT.
THIS IS THE MOST EFFICIENT WAY WE HAVE FOUND TO PICK UP ITEMS, THE ONLY WAY WE CAN PINPOINT WHAT TIME OF DAY THE DRIVER WILL BE AT YOUR PLACE IS IF YOU CALL OUR DISPATCHER ON THE DAY OF PICK UP. THE DISPATCHER WILL BE IN COMMUNICATION WITH OUR TRUCKS. HE USUALLY WILL BE ABLE TO GIVE YOU A WINDOW OF TIME WITHIN AN HOUR OR TWO.
YOU CAN ALSO ASK TO BE CALLED AN HOUR AHEAD OF THE PICKUP SO YOU CAN BE AT THE LOCATION WHEN THE TRUCK ARRIVES. ALTERNATIVELY, YOU CAN ARRANGE TO LEAVE THE ITEMS IN AN EASILY ACCESSIBLE AREA, CLEARLY LABELED FOR DONATION TO THE SALVATION ARMY. WHEN THE ITEMS ARE PICKED UP, A RECEIPT WILL BE LEFT AT THAT LOCATION FOR YOU.
IF FOR ANY REASON WE MISS YOU AT THE PICKUP LOCATION, YOU WILL HAVE TO RESCHEDLE A PICKUP. OUR DRIVERS MUST COMPLETE THEIR ROUTES. THEY CANNOT RETRACE THEIR STEPS AND TURN BACK.
SPECIAL PICKUPS:
IF YOU WISH TO DONATE MORE THAN 20 BAGS/BOXES OR MORE THAN 3 LARGE FURNITURE ITEMS, WE WILL SCHEDULE A SPECIAL PICK UP. THIS INSURES THAT OUR TRUCK WILL HAVE SPACE FOR THE ITEMS YOU DONATE. CALL SAM BARR AT 289-3034 TO SCHEDULE YOUR SPECIAL PICK UP.
IF YOU WANT TO ADD ITEMS TO BE PICKED UP AFTER YOU HAVE SCHEDULED A PICKUP, PLEASE CALL US TO ADD THE TIMES AT LEAST 2 DAYS BEFORE THE SCHEDULED DATE (4 DAYS IF THE PICKUP IS A SPECIAL). THIS IS VERY IMPORTANT IN ORDER TO INSURE THAT THE TRUCK HAS SPACE FOR THE ADDITIONAL ITEMS. OUR DRIVERS CANNOT PICK UP ITEMS THAT ARE NOT LISTED ON THE PICKUP ORDER.
CANCELING A PICKUP:
IF YOU FIND THAT YOU HAVE TO CANCEL A PICKUP, PLEASE CALL US AS SOON AS POSSIBLE. PERHAPS WE CAN RE-ARRANGE OUR PICKUP SCHEDULE AND ASSIST SOMEONE ELSE IN YOUR NEIGHBORHOOD.
OUR THANKS FOR DONATING!
ONCE AGAIN, WE THANK YOU FOR YOUR GENEROUS DONATIONS. YOUR GIFTS HELPS US HELP OTHERS REBUILD BROKEN LIVES.