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Social Services

633 N Broadway, Tyler, TX 75702
Hours: M-F; 9:00-4:30;
Closed for lunch from 12:00-1:00

Please contact us with any questions about how to get help. This is only an overview of the services we provide.

Rent & Utility Assistance

If you need rent or utility assistance please call to schedule an appointment with one of our caseworkers. It is recommended that an appointment is scheduled immediately upon receipt of an eviction or utility disconnect notice because it can take time to go through the process. After scheduling an appointment call your landlord or utility company and ask for an extension stating that you will be working with The Salvation Army in an effort to make your payment. When you come to your appointment please bring the following items.

  • Utility disconnect, foreclosure, or eviction notice
  • Proof of income for the last 30 days (can include a letter from your employer)
  • Identification for all those in household (Identification can include Birth Certificate or Social Security Card)

Other agencies that may be able to assist with payment of utility bills:

  • CAP (Community Agency Program)-903-592-3828
  • Good Samaritan Outreach-903-592-0868- Tyler Water & TXU Electric
  • PATH- 903-597-4044- TXU electric only
  • St. Vincent De Paul Center- 903-592-0027-water, gas, & electric

Clothing & Household Item

  • Clothing, household items, and furniture are available for purchase at a discounted price at The Salvation Army Family Store. All sales are applied directly and completely to the programs and services of The Salvation Army in Tyler.
  • Clothing vouchers are available for fire victims.

Food Assistance

  • The Food Pantry-Food will be provided Monday through Friday for the first 12 people at 9:00am each weekday.
  • We also serve 3 full meals a day in our Center of Hope. These meals are open to all who need a place to eat a warm and nutritious meal and is not limited to Center of Hope residents only.

Monday through Friday:

Breakfast: 6:15-7:00 (Residents) 7:00-7:45 (Community)
Lunch: 11:15-12:00 (Residents) 12:00-12:45 (Community
Dinner: 4:15-5:00 (Residents) 5:00-5:45 (Community)

Brunch: 10:30-11:00 (Residents) 11:00-11:30 (Community)
Dinner: 4:15-5:00 (Residents) 5:00-5:45 (Community)

Breakfast: 7:45-8:30 (Residents) 8:30-9:15 (Community)
Lunch: 12:30-1:00 (Residents and Community)
Dinner: 4:15-5:00 (Residents) 5:00-5:45 (Community)

Substance Abuse

The ReConnect program is a residential drug and alcohol addiction program staffed with qualified professionals who are trained at delivering programs to help individuals recover. It is a 180 day in house program with six months after care. Treatment methods include individual and group counseling, Alcoholics Anonymous 12-Step program, and "Overcomers," a Christian Alternative 12-Step program. To enter the ReConnect program contact Trevesia Chevis or Cheryl Andreason at 903-592-4361. This program can accommodate 8 men and 8 women at a time. Participants must have undergone detoxification prior to entering this program.

Recommended Detoxification Programs:

  • ETMC Behavioral Health Center Inpatient Detoxification - 903-266-2200
  • Oak Haven Recovery Center - 903-938-5149/
  • Community Healthcare/The Beginning - Outpatient Detoxification - 903-758-0596

After graduation from the program, participants are able to return to their homes and families, renewed and empowered to continue to fight their addiction while returning to the world. Ongoing support is offered to these graduates to help ensure their success in remaining addiction-free.

Open to the ReConnect graduates and the general public, The Salvation Army hosts the following support groups at our facility:

  • Celebrate Recovery: Thursdays at 7:00pm
  • Nicotine Anonymous: Mondays at 7:00pm
  • Alcoholics Anonymous: Fridays at 6:00pm

*Classes are open to ReConnnect graduates and the general public, and are located in the Center of Hope conference room 103-104.


The front door to The Salvation Army Center of Hope has no lock on it, which means our shelter is open 24/7, 365 days a year. No one can predict when they will find themselves in need of shelter and The Salvation Army in Tyler is always ready to provide a home for the homeless. The Salvation Army in Tyler is the only residential shelter in the area to house both men, women, and children.

We also operate both an emergency shelter and a transitional living shelter. All residents of either program are able to receive 3 hot meals a day, wash their clothes, and receive both counseling and spiritual guidance.

Emergency Shelter

Emergency housing is available for those who wish to only stay 1-3 nights in our shelter. These residents are not required to participate in a work program or enter our transitional shelter. They are however, encouraged to consider if they would like to be a part of our larger community while developing their own self-sufficiency abilities. Under extreme temperatures (40˚or below- 100˚and above) the emergency shelter is available to those needing shelter from the elements.

Transitional Shelter

Individuals and families that find themselves homeless but are eager to find their way again enter our transitional housing program, which includes a work component. The H.E.L.P. (Holistic Employment and Life-skills Placement) Program, a 90-120 day work program, empowers our residents.

Counseling services, transportation, recreational activities, spiritual guidance, hot meals, clean clothes, and more await those who enter into this program to build their life back, one block at a time. Obtaining and maintaining employment, building savings, receiving physical and mental health services, and more are the services provided and steps taken to provide these residents a hand up and not a hand out.

We cannot accommodate violent offenders, unaccompanied children under 18, and those unable to work.

East Texas Crisis Center - Domestic Violence/Sexual Assault
(903) 509-2526


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